Privacy Policy
Last Updated: January 2024
Introduction
MetaTrim BHB ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. Please read this policy carefully to understand our practices regarding your personal data.
Information We Collect
Personal Information: When you make a purchase or contact us, we may collect:
- Name and contact information (email, phone number, address)
- Billing and shipping addresses
- Payment information (processed securely by our payment processor)
- Order history and preferences
Automatically Collected Information: When you visit our website, we may automatically collect:
- IP address and browser type
- Device information
- Pages visited and time spent on our site
- Referring website information
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your order status
- Respond to your inquiries and provide customer support
- Send promotional communications (with your consent)
- Improve our website and products
- Comply with legal obligations
- Protect against fraudulent transactions
Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Third parties who help us operate our business (payment processors, shipping carriers, etc.)
- Retail Partners: BuyGoods, our authorized retail partner, for order processing
- Legal Requirements: When required by law or to protect our rights
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences
- Analyze website traffic and usage
- Personalize your experience
- Display relevant advertisements
You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- SSL encryption for data transmission
- Secure payment processing
- Limited access to personal information
- Regular security assessments
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Data portability
To exercise these rights, please contact us using the information provided below.
California Privacy Rights
California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, request deletion, and opt-out of sale (we do not sell personal information).
Children's Privacy
Our website and products are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: privacy@metatrimbhb.com
Mailing Address: MetaTrim BHB, c/o BuyGoods, 1201 N Orange Street Suite #7223, Wilmington, DE 19801, USA